Shared Services as an Effective HR Approach

Is your HR team using shared services? If not, your organization could be missing out on valuable improvements. Here is why it’s worth your attention.

What does Shared Services Mean?

HR shared services refer to providing human resources services in a way that is scalable to your growing organization. It typically involves organizing HR activities within a central hub.

This hub is accessible to certain employees, which is why the model is a “shared” one. In this case, the goal of HR sharing is to bolster team efficiency and provide continuity of services to employees, from onboarding to payroll.

The Two Pillars of HR Shared Services: Digitization and Automation

To be successful, a shared services strategy typically requires digitization and automation. Going digital has the potential to increase productivity and reduce costs because it saves an HR professional significant time in their busy day.

Moving from paper to digital employee records, for example, can save your HR team the headache of searching for paperwork relating to all parts of the employee lifestyle. From when you hire them to termination or retirement, there is a lot of loose papers to organize, and if one goes missing, that can be frustrating and a bottleneck.

Your HR shared services hub also benefits greatly by automating service delivery. When you use an HRIS/HRMS system and integrate Talcura’s software easily within it, you empower the HR team.  

This system can provide them with a shared place to filter through resumes for a job opening, communicate with new hires, provide existing employees with satisfaction surveys, and more. Not only are you making it faster for the HR team to do these activities, but you also improve the ease with which they do so.

Task Consolidation and Other Benefits

Along with the positives already mentioned, HR shared services have additional benefits. For example, consolidating tasks prevent redundancy in the human resources department.

Without the central hub, there can be overlaps in the activities of HR professionals. But when you consolidate the tasks under shared services, it becomes easy to see what is done and what is still outstanding.

The result can be better efficiency by your HR team. Plus, when they do more in less time, they are able to tackle things that they might not have otherwise been able to fit in the workday. Having more time to grow the talent pool and improve retention, for instance, can go far toward expanding your organization.

Also, employees will likely enjoy faster service. That result may occur when HR has only one place to check – the shared services portal - for their requests, such as time off. A quick response time will improve employee satisfaction, and it strengthens their relationships with HR.

Looking Ahead

As you navigate daily operations, be sure to take a step back and think about the future. What actions that you put in place now have the potential to improve your organization in the future? Implementing an HR shared services module could be one tool to provide a brighter future.

Want to learn more about how customers succeed with talcura?

Get in touch with us.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.