The Importance Of Offering Flexibility To Front-Line Workers

The COVID-19 pandemic inspired employees to prioritize a better work-life balance, and now, thanks to the ongoing labor shortage, workers have become even more aware of their value and necessities.

As we get closer to 2023, we realize that companies with a workplace model that supports a worker-first culture have a better chance of succeeding in today’s challenging job market. And one of the major keys to achieving said culture is flexibility.


Once thought of as a perk, flexibility is now becoming a must-have for all employees, including those that must physically show up for their jobs. Find out in this article the main benefits of offering flexible work arrangements to front-line workers:


Happier - and therefore more productive - employees

By giving front-line workers more control over when and how they work, organizations can empower their workforce to update their scheduling preferences based on their needs. Companies that are already applying this model are finding that flexible scheduling improves the productivity and retention of hourly employees - which usually translates into a return on investment (ROI) for flexible working within just three years.


A more efficient workforce

A flexible workforce enables companies to operate in a more agile way. By empowering employees with more flexibility, companies seeking to diminish operation costs - or facing high levels of absence - can maintain high standards and achieve targets even with a small number of employees with increased effectiveness.


Vaster skill sets

Assigning diverse tasks to employees not only improves productivity and efficiency but also creates a dynamic work environment, resulting in greater employee engagement. Employees that are trusted with more responsibilities feel more encouraged to develop and implement a broader skill set, from which companies can benefit greatly in the long term.


Access to a diverse talent pool

Members of the flexible workforce can work hours that match their needs. It enables students to work part-time, people to gain initial experience in a new industry, and parents to return part-time from maternity or paternity leave. For companies, this translates into a more diverse talent pool whose potential might otherwise remain untapped.


More equality and diversity

Likewise, offering flexible work arrangements to front-line workers will bring diversity, mutual learning between colleagues, and fresh ideas to the table. If an organization has inclusion and diversity targets, making some adjustments to the work culture to allow for more flexibility will make it easier to achieve said goal.

Traditionally, flexibility has been considered nearly impossible in industries where workers must be physically present to do their jobs. But job flexibility isn't just about hours or location. It is also about options. Flexibility should be the cornerstone of workforce transformation as organizations use this time to reset and reinvent. Reinventing flexibility to achieve that transformation ambition starts with planning and empowering HR teams to develop the best arrangements and work conditions. 

And if besides investing in this strategy, you also want to upgrade your company's software and get the best solutions for your HR team, don't hesitate to get in touch with us. At Talcura, we have the most comprehensive services and software for HR professionals. Schedule a free demo and learn more about our customizable solutions!

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